June 23, 2020

Dear Residents and Families,

The purpose of this letter is to communicate updates regarding our covid-19 reporting and the actions we continue to take to combat and protect our community.  

On 6/15, the facility began the process of testing all staff and residents for the first time. The testing of residents included those who previously tested negative, those never before tested, and those residents who we received permission to test by their Responsible Party.

We expected to have the results back no later than Friday, 6/19. If there were any positive results obtained, our priority was to call the families of those who tested positive, first, and they were notified.

The test results revealed the following:

·         3 residents who tested positive for Covid.

·         1 employee who tested positive for Covid.

All 3 residents are asymptomatic.

As of 6/22, we have started the second round of testing for all residents and staff who tested negative on the first round.

I am hesitant to tell you when we will have the results for the second round due to the delay of obtaining first round results. As soon as we receive the second round results, we will notify families. If there are any positive results obtained, our priority will be to call the families of those who tested positive, first.  

As of today, since this pandemic started, we have had a total of 29 residents test positive with Covid-19. This is an increase of 3 since our last update.

We also have 8 employees who have tested positive since this pandemic started. Four have returned to work. The 4 remaining employees remain at home under quarantine.

Of the 29 residents:

                      10 Residents have recovered. This is an increase of 3 since our last update.

              9 Residents currently in-house with positive Covid results.

 10 Residents expired and who had tested positive for Covid.

We have and will continue to test our residents, who show any signs/symptoms. We believe this is in the best interest of our community. While the vast majority of our test results have come back negative, we are still very vigilant in our focus to protect and ultimately mitigate this infection.   

The facility has been receiving calls regarding York County moving to a GREEN Zone and how this will affect visitation at the facility. All nursing homes are currently mandated by the Department of Health and the Commonwealth to maintain the current visitation restrictions, until further notice. We believe this is in the best interest of our community.

We have sought guidance from the Department of Health in regard to scheduled outside visitation as weather permits and assuring safe social distancing with facemasks. I will keep you posted on this subject, as I know how important it is to all of us that we have the opportunity to see and visit one another.

In early April, we decided to implement isolation precautions on most all new on-set symptoms. We believe we are in a time when we cannot be too overly cautious in protecting our community. Resident and staff safety are our top priority.

We continue to exceed our staff levels throughout the facility to meet the needs of our community.

You can be proud of the staff at Hanover Hall and be assured that all our staff continue to report to work and perform with excellence. 

I know this continues to be a difficult time for everyone. We will continue to update you, as quickly as possible, with any updates and/or changes to our current situation.

Please know we continue to strictly adhere to all directives from the local and state health departments as well as the CDC.

We appreciate your continued prayers and trust in the care and services we provide and for your understanding and support of any necessary adjustments as this situation evolves.

Please feel free to contact me at 717-633-4520 with any questions or concerns. 

May God bless us all.

Respectfully,

Daniel Pyle, NHA

Administrator, Hanover Hall