May 7, 2020

Dear Residents and Family Members:

As a follow-up to our April 27 update:

Our first three Covid positive residents have all recovered and transmission-based precautions have been lifted. One of which has already returned home after completing her physical and occupational therapy and one is still participating in rehabilitation with the expectation of returning home. Our third resident is a long-term resident and has returned to her normal activities.

I am sorry to report that our 4th resident who tested positive on 4/24 was transferred to Hanover UPMC on 4/27 and passed away on 4/30 due to complications related to Covid-19. Our heart is heavy having lost a beloved resident. Our thoughts and prayers go out to this family and our community.

On 5/4/2020, two residents showed symptoms which warranted initiation of transmission-based precautions and a request for Covid testing. Results on 5/5 showed one positive and one negative. The positive resident was moved to our sub-acute unit on 5/6 were she is resting comfortably as we manage the symptoms. The symptoms of the second resident, who tested negative, have resolved and transmission-based precautions have been lifted.

Today, 5/7, we are requesting additional Covid testing, through the Pennsylvania Department of Health, on two additional residents showing symptoms which again warrants testing. These two residents were placed on transmission-based precautions when symptoms appeared and will remain on transmission-based precautions until symptoms resolve, regardless of test results.

In early April we decided to implement transmission-based precautions on most all new on-set symptoms. We believe we are in a time when we can not be too overly cautious in protecting our community. Resident and staff safety will always remain our top priority.

As of today, we have had no additional staff test positive for Covid. The two that I informed you of on April 27, one remains at home and is recovering and the other has returned to work symptom free.

We continue to exceed our staff levels throughout the facility to meet the needs of our community.

You can be proud of the staff at Hanover Hall and be assured that all our staff continue to report to work and perform with excellence.

I know this continues to be a difficult time for everyone. We will continue to update you, as quickly as possible, with any updates and/or changes to our current situation.

On April 16th we notified you of a covid banner we recently added to our facility’s website, This banner will allow us to communicate updates in a timelier manner. I encourage everyone to frequent our facility website,, for updates.

Please know we continue to strictly adhere to all directives from the local and state health departments as well as the CDC.

We appreciate your continued prayers and trust in the care and services we provide and for your understanding and support of any necessary adjustments as this situation evolves.

Please feel free to contact me at 717-633-4520 with any questions or concerns.

May God bless us all.


Daniel Pyle, NHA

Administrator, Hanover Hall Nursing and Rehabilitation Center


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