May 24, 2020

Dear Residents and Families,

The purpose of this letter is to communicate updates regarding our covid-19 reporting and the actions we continue to take to combat and protect our community.

As of today, since this pandemic started, we have had a total of 15 residents test positive with Covid-19.

Of these 15 residents:

                     4 residents have recovered

6 Residents currently in-house with positive Covid.

We have and will continue to test our residents, who show any signs/symptoms. We believe this is in the best interest of our community. While the vast majority of our test results have come back negative, we are still very vigilant in our focus to protect and ultimately mitigate this infection.   

As I mentioned earlier in the week, I started the process, through the Department of Health, to apply for and receive assistance to test the entire facility for Covid. This request for testing includes all staff in addition to our residents. This is a large undertaking by the commonwealth, and I believe it will take some time for our request to be realized. As I learn more regarding this request, I will share these updates with you.

In early April, we decided to implement isolation precautions on most all new on-set symptoms. We believe we are in a time when we cannot be too overly cautious in protecting our community. Resident and staff safety are our top priority.

We have also had three employees test positive since the start of this pandemic. One staff member has returned to work after symptoms resolved and their primary care physician cleared them to return to work. The other two staff members are doing well and remain at home until further notice.

We continue to exceed our staff levels throughout the facility to meet the needs of our community.

You can be proud of the staff at Hanover Hall and be assured that all our staff continue to report to work and perform with excellence. 

I know this continues to be a difficult time for everyone. We will continue to update you, as quickly as possible, with any updates and/or changes to our current situation.

Please know we continue to strictly adhere to all directives from the local and state health departments as well as the CDC.

We appreciate your continued prayers and trust in the care and services we provide and for your understanding and support of any necessary adjustments as this situation evolves.

Please feel free to contact me at 717-633-4520 with any questions or concerns. 

May God bless us all.

Respectfully,

Daniel Pyle, NHA

Administrator, Hanover Hall