May 17, 2020

Dear Residents and Families,

The purpose of this letter is to communicate updates regarding our covid-19 reporting and the actions we continue to take to combat and protect our community.

As of today, since this pandemic started, we have had a total of 11 residents test positive with Covid-19.

Of these 11 residents:

·                     4 residents have recovered

·                     3 residents who were tested on Friday, May 15^th, have all tested positive for Covid. These three residents have been on transmission-based isolation since signs/symptoms began and will remain on isolation precautions until symptoms resolve.

·                      One resident was tested on Thursday, May 14th, prior to being discharged to Hanover UPMC. UPMC performed a second test, a rapid Covid test, which results showed negative for Covid. Hanover Hall received our test results from the Department of Health on Friday, May 15th, which showed positive for Covid. This resident remains at the hospital. Since we have two conflicting Covid results, we will assume this resident is positive and they will be placed on transmission-based precautions if/when they return to us.

In early April, we decided to implement isolation precautions on most all new on-set symptoms. We believe we are in a time when we cannot be too overly cautious in protecting our community. Resident and staff safety are our top priority.

We have also had two employees test positive since the start of this pandemic. One staff member has returned to work after symptoms resolved and their primary care physician cleared them to return to work. The second staff member has also recovered and remains at home until further notice.

We continue to exceed our staff levels throughout the facility to meet the needs of our community.

You can be proud of the staff at Hanover Hall and be assured that all our staff continue to report to work and perform with excellence. 

I know this continues to be a difficult time for everyone. We will continue to update you, as quickly as possible, with any updates and/or changes to our current situation.

Please know we continue to strictly adhere to all directives from the local and state health departments as well as the CDC.

We appreciate your continued prayers and trust in the care and services we provide and for your understanding and support of any necessary adjustments as this situation evolves.

Please feel free to contact me at 717-633-4520 with any questions or concerns. 

May God bless us all.

Respectfully,

Daniel Pyle, NHA

Administrator, Hanover Hall